MANAGEMENT CONSULTANT– INFORMATION TECHNOLOGY
Qualified Management Consultant with hands-on experience and deep expertise
in solving complex business problems and technology challenges
QUALIFICATIONS SUMMARY
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Multi-disciplined executive with 12-year proven track record providing business leadership and world-class technology innovation in rapid growth startups and global consulting practices
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Founded 3 companies in 8 years, managing up to 75 people in 6 offices and raising over $48 million from top-tier VCs; GlobalSight ranked by Red Herring and Upside as a ‘Top 50 Private Company’ in 2000
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Strong leader respected for relentless pursuit of goals and excellence, creative and innovative spirit, ability to bridge the gap between business people and technologists, and ability to build powerful customer relationships
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10 years experience solving complex business problems in process automation and enterprise-class technology design by employing strategic planning, analytical thinking, project management, and ROI analysis
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Generated $25+ million dollar ROI by successfully implementing advanced technology and business solutions for Fortune 500 clients; deep domain expertise in globalization and global content management solutions
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Strong team player with 4-years international experience, global mindset, and foreign language capabilities
CAREER & ACHIEVEMENT SUMMARY
PARADIGMS CONSULTING GROUP (PCG) – San Jose, CA
Founder and Principal (2/2003 to present)
(Boutique management consultancy providing strategic consulting services to Fortune 500 companies and startups)
§ Enhanced competitive advantage for many high-tech companies, both international and domestic, through application of market analysis and strategic best practices to operations, execution plan, and fund-raising strategy
§ Created a more compelling value proposition for many high-tech companies through the development of an optimal pricing strategy and product mix based on ROI analysis and competitive differentiation
§ Developed comprehensive market entry strategy for international high-tech companies entering the US: including competitive positioning, channel and partnership strategy, segmentation, product mix, and execution plan
§ Led and organized an international event (4/2004) on offshoring/outsourcing that brought together a panel of experts to compare and contrast technology outsourcing opportunities and approaches in China, India and Russia
§ Frequent speaker and instructor at multiple Silicon Valley events on entrepreneurship covering topics such as fund raising, market/product validation, product development strategies, enterprise sales techniques, and going global
OMNISCAPE CORPORATION – San Jose, CA
CEO / CTO / President (7/2002 to 2/2003)
(Early stage startup developing patent-pending, revolutionary software platform for generating and operating on-line worlds at fraction of cost and time of existing technologies)
Co-founder and primary executive holding full P&L accountability over daily operations. Direct overall business strategy, development of capitalization structure, product vision, financial planning, legal issues, business development activities and initial market development strategy. Developed business plan, executive summary, investor presentations, financial statements and five-year operational summaries to obtain funding.
§ Managing development of innovative new product line to reduce time/costs for development of large-scale on-line worlds by 50% while slashing operational costs by 75%, improving performance 3-5x and enabling development of compelling, next-generation feature sets.
§ Played pivotal role in fueling product development, initial company culture, and market positioning strategies.
§ Successfully recruited world-class Board members and team of elite developers in Silicon Valley and Moscow despite lack of significant funding source by communicating company vision.
§ Led product development team in delivery of platform prototype in under six months; design is patent pending and will be utilized as platform for securing potential investors.
§ Spearheaded development of .NET partnership with Microsoft, attaining position as recognized Microsoft Independent Software Vendor (ISV) based on Microsoft’s .NET platform and toolset.
GLOBALSIGHT CORPORATION – San Jose, CA
CTO / CEO / Chairman (1996 to 2002)
(Leader in globalization management systems (GMS), providing platform technology enabling companies to reduce cost and speed time to market when developing and updating content across languages, countries and media)
CEO achievements (1996-2000):
§ Built entire organization from scratch to 75, including engineering, strategic consulting services, marketing, sales, product marketing, professional services, finance, business development, human resources and European team.
§ Built consulting services organization to 20 full-time consultants, for both professional and strategic consulting services, which provided solutions to Fortune 500 companies like HP, Alcatel, NBC, and Nortel Networks.
§ Led and closed company’s key referenceable software accounts with Cisco, General Electric, World Bank and Hewlett Packard, creating market leadership momentum.
§ Played integral role in $4M, three-year product and services solution sale to HP for supporting their 72 gateway sites in over 35 languages that established a unified global brand and reduced operational costs by over $15 million.
§ Highly rated speaker at over 100 conferences and workshops on content globalization, content management, and Web-based multilingual technology; interviewed for over 100 press pieces.
§ Mobilized cross-functional teamwork and rallied employees by orchestrating yearly strategic meetings to convey overall plans/goals; outlined MBO and bonus structure to fuel productivity and align goals.
§ Drove responsible fiscal and upbeat operating environment during critical and sometimes tenuous startup phase by ensuring adequate cash flow, keeping employee morale high, focusing on customers, and keeping the vision alive.
CTO achievements (2000-2002):
§ Pioneered a brand new technology space – globalization management systems (GMS) – tracked and validated by industry analysts as a $100 million market space
§ Provided technology strategy to enhance company’s competitive advantage, expand marketplace and gain recognition as ‘thought leader’ with key analysts.
§ Successfully drove overall technology vision and award winning enterprise software products from initial design through four major product releases to further company’s dominance in sales, marketing and technology.
§ Marginalized position of competitors by continually leading technology quality improvements for GlobalSight’s flagship GMS resulting in a 100x performance improvement, a 10x increase in scalability/reliability, and an intuitive UI.
§ Conserved over $3 million dollars in development costs by promoting use of Rapid Application Development (RAD) model, enabling reuse of product components, and integrating ‘best of breed’, third party products.
§ Formalized product development cycle to more effectively define product results via framework that included Marketing Requirements Documents (MRD), Software Requirements Specifications (SRS) and Product Use Cases.
ERM HONG KONG (formerly known as ERL) – Hong Kong
Director of Information Technology / Consultant (1993 to 1995)
(Joined this environmental consultancy organization as first American on staff prior to
tremendous growth phases and during integration phases following worldwide acquisition of ERL by ERM)
Initially hired as specialist in computer modeling for noise and air pollution before rapid advancement to newly established IT group to create competitive technology infrastructure. Concurrently worked as consultant while establishing IT department from the ground up and managing overall cost and productivity issues via ROI analysis and payback periods.
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Played a dual role multi-tasking as an environmental consultant and the director of the IT group; excelled across multiple teams receiving government commendation for innovation and driving major productivity gains at the firm
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Grew IT organization from the ground up to productive staff of 5; managed overall cost and productivity issues via ROI analysis and payback periods
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Key driver in the generation of 1000% growth by securing competitive advantage based on technology innovation, methodology leadership, and by generating over $3M by leveraging advanced technologies to create unique services.
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Intimately involved in winning and completing major projects (over $1M) which together enabled ERM to become the dominant environmental consultancy player in the Hong Kong marketplace
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Gained immediate and significant improvements in productivity while reducing operational costs by $500-750K annually by leading numerous technology initiatives.
INFRA-RED PROCESSING AND ANALYSIS CENTER (IPAC) – Pasadena, CA
Programmer (1988 to 1989)
§ Re-architected, optimized and streamlined code from five separate programs into one integrated program.
§ Reduced program run-time by over 90% while improving user interface and performance.
